Employee Wellness Plans : Effective Programming/General Recommendations

Program directors or providers must have a background in wellness programming and a professional health-related degree or certification. They must have expertise in content areas, planning, promotion, administration, evaluation, and ability to grow a program and tailor the program to the workplace.

Program providers must have a quality assurance program for evaluating the success of service personnel, to assess satisfaction of participants, and for personnel training and continuing education.

An overriding policy statement should be available from directors and program vendors addressing the following issues: assurance of confidentiality of health data, referral to healthcare for at-risk participants, follow-up with referred participants and those at-risk, program assessment on process and outcomes, company of the workplace for promotion of wellness and changes in corporate culture. A clear contract or letter of agreement for services should be provided.